Retourfomulier
RETURN FORM
AFRICA PRODUCTS SHOP
Trading name of Globalmarket
Spui 231
2511 BP The Hague
The Netherlands
Email: info@africaproducts.nl
Telephone: +31 (0)70 889 0151
Website: www.africaproducts.nl
1. Your Details
Name:
Address:
Postcode and City:
Email Address:
Telephone Number:
2. Order Details
Order Number:
Order Date:
Date Received:
3. Product(s) Being Returned
| Product Name | Quantity | Reason for Return |
|---|---|---|
| ______________________________ | ______ | ______________________________ |
| ______________________________ | ______ | ______________________________ |
| ______________________________ | ______ | ______________________________ |
Reason for Return
☐ Right of withdrawal / cooling-off period
☐ Wrong product received
☐ Product received damaged
☐ Product defective
☐ Product does not meet expectations
☐ Other, namely: __________________________________________
4. Withdrawal
I hereby inform Africa Products Shop that I wish to exercise my statutory right of withdrawal with regard to the purchase mentioned above.
Signature:
Date:
Signature is only required when this form is submitted on paper.
5. Preferred Resolution
☐ Refund of the purchase amount
☐ Exchange / place a new order
☐ Replacement due to a defective or incorrectly delivered product
☐ Other, namely: __________________________________________
6. Important Information
-
Include this form with your return shipment.
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Where possible, include a copy of your order confirmation or proof of purchase.
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Pack the product carefully to prevent damage during transport.
-
Keep your shipping receipt and Track & Trace code until your return has been fully processed.
-
Opened or used products cannot always be returned. This depends on the type of product and the statutory exceptions to the right of withdrawal.
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If you received an incorrect, damaged, or defective product, please contact us before returning the product.
Return Address
AFRICA PRODUCTS SHOP – Returns Department
Spui 231
2511 BP The Hague
The Netherlands
Email: info@africaproducts.nl
Telephone: +31 (0)70 889 0151
KvK: 89291972
VAT ID: NL004714101B91
Please note: Use of this return form is not mandatory to exercise your statutory right of withdrawal. A clear statement informing us that you wish to withdraw from the agreement is sufficient.