Welcome to Africa Products Shop, the largest online Afro cosmetics and grocery store in the Netherlands and Europe,

Retourfomulier

RETURN FORM

AFRICA PRODUCTS SHOP
Trading name of Globalmarket
Spui 231
2511 BP The Hague
The Netherlands

Email: info@africaproducts.nl
Telephone: +31 (0)70 889 0151
Website: www.africaproducts.nl


1. Your Details

Name:


Address:


Postcode and City:


Email Address:


Telephone Number:


2. Order Details

Order Number:


Order Date:


Date Received:


3. Product(s) Being Returned

Product Name Quantity Reason for Return
______________________________ ______ ______________________________
______________________________ ______ ______________________________
______________________________ ______ ______________________________

Reason for Return

☐ Right of withdrawal / cooling-off period
☐ Wrong product received
☐ Product received damaged
☐ Product defective
☐ Product does not meet expectations
☐ Other, namely: __________________________________________


4. Withdrawal

I hereby inform Africa Products Shop that I wish to exercise my statutory right of withdrawal with regard to the purchase mentioned above.

Signature:


Date:


Signature is only required when this form is submitted on paper.


5. Preferred Resolution

☐ Refund of the purchase amount
☐ Exchange / place a new order
☐ Replacement due to a defective or incorrectly delivered product
☐ Other, namely: __________________________________________


6. Important Information

  • Include this form with your return shipment.

  • Where possible, include a copy of your order confirmation or proof of purchase.

  • Pack the product carefully to prevent damage during transport.

  • Keep your shipping receipt and Track & Trace code until your return has been fully processed.

  • Opened or used products cannot always be returned. This depends on the type of product and the statutory exceptions to the right of withdrawal.

  • If you received an incorrect, damaged, or defective product, please contact us before returning the product.

Return Address

AFRICA PRODUCTS SHOP – Returns Department
Spui 231
2511 BP The Hague
The Netherlands

Email: info@africaproducts.nl
Telephone: +31 (0)70 889 0151
KvK: 89291972
VAT ID: NL004714101B91

Please note: Use of this return form is not mandatory to exercise your statutory right of withdrawal. A clear statement informing us that you wish to withdraw from the agreement is sufficient.